Det finansielle ankenævn behandler klager fra private kunder over pengeinstitutter, realkreditinstitutter og investeringsfonde.

Complaint Portal

Complaint Portal

Complaint Portal (ESS Portal)

Cases are prepared online. After submission of your complaint, access to the complaint portal is granted.

 

If you have already made a complaint and want to follow your case:

To log in to the electronic complaint portal:

Please click here to access your case 

 

 

The user’s manual for complainants can be found here.