If you wish to file a complaint

Please read our complaint guide regarding Private customer relationships and similar here

Please read our complaint guide regarding Basic business account here

When you have read the complaint guide

Please fill in a complaint form by either

clicking here if you wish to file a complaint with the Danish Financial Complaint Board

clicking here if you wish to file a complaint with the Danish Financial Complaint Board - Basic business account

clicking here if you wish to file a complaint with the Complaint Board of Danish Securities an Brokering Companies

If you do not have the possibility of submitting your complaint via this website, you may order a complaint form by calling the Complaint Board’s secretariat, telephone number +45 3543 6333, Mondays-Fridays from 10 am-12 pm.

The complainant's user manual to the complaint portal is found here.

The financial institution's user manual to the complaint portal is found here.

If you have filed a complaint and want to check up on your case

Log in to the complaint portal

for the Danish Financial Complaint Board here

for the Danish Financial Complaint Board - Basic business account here

for the Complaint Board of Danish Securities and Brokering Companies here